Return and Refund Policy
At Gyan Abhyas, we offer only digital products such as e-books, PDFs, online courses, and other downloadable content. Due to the nature of these products, we have established the following return and refund policy to ensure transparency and customer satisfaction.
1. Digital Products – Non-Refundable
Since our products are delivered electronically and can be accessed immediately after purchase, all sales are final. We do not offer returns or refunds for digital products under the following conditions:
• Once a product has been downloaded or accessed, it is non-refundable.
• No refunds will be given for purchases made in error or for "change of mind" after the digital product has been accessed.
2. Exceptions – Eligible Refunds
In certain rare circumstances, refunds may be considered if the following conditions apply:
• Technical Issues: If you encounter a significant technical problem that prevents you from accessing or using the digital product, and the issue cannot be resolved by our support team, a refund may be considered.
• Duplicate Purchase: If you accidentally purchase the same digital product more than once, you may request a refund for the duplicate charge.
For any refund request, please contact us at *support@gyanabhyas.com* within 7 days of your purchase, and provide all relevant details, including your order number and the issue faced.
3. Refund Process
If your refund request is approved, the following process will take place:
- Refunds will be processed using the original payment method.
- Once a refund is approved, it may take *5–10 business days* for the refund to appear in your account, depending on your bank or payment provider.
4. Exchange Policy
Since our products are digital and instantly accessible, exchanges are not possible. Please ensure you are purchasing the correct product by reviewing all details before finalizing the purchase.
5. Contact Us for Assistance
If you have any questions or encounter any issues with your digital products, please contact our customer support team for assistance. We will do our best to resolve your concerns.
Contact Information:
Email: support@gyanabhyas.com
Phone: 7002031834
Website: https://gyanabhyas.com
